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The Historic Alabama Theatre is a Ticketmaster facility.
We can only honor event tickets purchased directly through Ticketmaster. Tickets bought from individuals or third party sites (StubHub, Vivid Seats, Seat Geek, etc.) may not be valid. If you purchase tickets through those sites or individuals you risk purchasing invalid tickets. To guarantee that your ticket be honored, you must purchase through Ticketmaster online. For Ticketmaster customer service, contact (800) 653-8000.
Why can't I buy from somewhere else?
If there is a problem with your ticket, the only way that we can look it up in the ticketing system is if it was purchased from Ticketmaster. You must be able to show identification that matches the name on the ticket, show the account number that was used to purchase the ticket or show the credit card that was used for purchase. It is possible for the purchaser of valid tickets to transfer them to another buyer through Ticketmaster.com or the Ticketmaster app.