The Historic Alabama Theatre is a Ticketmaster facility.

We can only honor event tickets purchased directly through Ticketmaster. Tickets bought from individuals or third party sites (StubHub, Vivid Seats, etc.) may not be valid. If you purchase tickets through those sites or individuals you risk purchasing invalid tickets. To guarantee that your ticket be honored, you must purchase through Ticketmaster online, by calling 800-745-3000 or in person at a Ticketmaster outlet.

Why can’t I buy from somewhere else?
If there is a problem with your ticket, the only way that we can look it up in the ticketing system is if it was purchased from Ticketmaster. You must be able to show identification that matches the name on the ticket, show the account number that was used to purchase the ticket or show the credit card that was used for purchase. It is possible for the purchaser of valid tickets to transfer them to another buyer through Ticketmaster.com or the Ticketmaster app.

If you purchase mobile tickets, be sure that you know your Ticketmaster login information. Please log into your Ticketmaster account and pull up your tickets before you get to the door. We will need to be able to see the QR code to scan your tickets. If you can’t get your tickets to open, we will be able to look up your account at Will Call and print them for you.

No weapons of any kind are allowed in the Alabama Theatre.
All guests will be scanned with metal detectors and bags will be checked before entry to the building.